Your Next Customer

Your Next Customer
Tuesday, April 15, 2025 (8:00 AM - 9:00 AM) (EDT)
Description
Topic: Moving and Shaking - Preparing Your Team BEFORE Moving Day
Speaker: Jan Colbert, Customer Service Manager for Two Men and a Truck
Any successful organization is supported by cohesive teams that work together - regardless of job description - to accomplish the mission.
About Jan:
With over 25 years of customer service experience, Jan knows that the customer isn’t always right. What keeps her from going completely off the rails? Core Values. Every company and/or person should have them. Jan is going to breakdown Two Men And A Truck’s Core Values and how you can implement them into your day. EVERY business is a customer service business.
Jan has been a Washington County resident for over 15 years. She has been with Two Men And A Truck for over 5 years. She is active with the Washington County Chamber of Commerce, as an Ambassador. Two Men And A Truck was a finalist at the 2025 Business Awards for the At Your Service category.
Jan is the biggest extroverted introvert. She loves her community and her tribe, connecting with others makes her happy. But she also loves relaxing at home with a craft project or a good book.
Coffee Donated By:
Free for all to attend!
1 S. Potomac St. (In the Chamber's F&M Trust Training Room)
Hagerstown, MD 21740 United States
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