About

Innovative Incorporated is a Hagerstown-based managed service provider (MSP) that has helped businesses and organizations across Maryland and the surrounding region get more out of their technology for more than 25 years. We go beyond traditional IT support to act as a true technology partner, combining day-to-day support with strategy, cybersecurity, compliance, and AI enablement so our clients can focus on running their business.

Our services are organized into five lanes built around the problems businesses actually face: InnovateCore for reliable, fully managed IT; InnovateAhead for technology strategy and AI; InnovateTrust for compliance and risk; InnovateStrong for cybersecurity; and InnovateSmart for smarter, more efficient operations. Every client is backed by experienced technicians, fast response when it matters most, and regular strategic business reviews that keep technology aligned with their goals.

Innovative is proud to be recognized on the MSP 501 list of top managed service providers, and even prouder of our roots in Washington County. Our team volunteers, serves on local boards, and partners with area nonprofits to make technology accessible to organizations doing important work in our community.

Managed services including help desk, network monitoring, cybersecurity, and technology planning and budgeting. Areas of expertise include IT, cybersecurity, voice, and print/copy, including on-prem and cloud environments.